SUNODIL – TERMS & CONDITIONS

Last updated: 23rd June 2025

SELLER OF RECORD

These Terms apply to all visitors to sunodil.com (marketing domain) and to all purchasers who complete payment via our Razorpay checkout system. The products and services described herein are sold and fulfilled exclusively by Sunodil Technologies.Registered Office: [209, A-Block, Meerut – 250001, Uttar Pradesh, India]
Email: contactus@sunodil.com

1. DEFINITIONS

1.1 “Company”, “we”, “our”, “us” – Sunodil Technologies, trading as “Sunodil”.

1.2 “Products” – downloadable guides, templates, PDF/e-books, or other digital products offered on the site.

1.3 “Services” – coaching, courses, or personalized feedback provided via email, messaging apps, phone, or video.

1.4 “Site” – the domain sunodil.com owned and operated by the Company.

1.5 “Working Day” – Monday to Friday, excluding public holidays in India.

Cookies

Cookies are small files containing data, including an anonymous unique identifier. Cookies help us improve your experience by storing preferences and tracking usage patterns.

You may configure your browser to refuse all cookies or indicate when one is being sent. However, disabling cookies may limit some features of the Service.

2. ACCEPTANCE OF TERMS

By clicking “Pay Now”, accessing any Product, or submitting your data, you:

(a) confirm that you are at least 18 years old, and
(b) agree to be legally bound by these Terms and our Privacy Policy.

3. SERVICE DESCRIPTION & PROCESS

3.1 Personalized feedback or guidance is prepared only after we receive your input through our intake forms or email. Live sessions (if any) are offered at our discretion.

3.2 Normal delivery timeframe is seven (7) Working Days after receipt of all required information. Delays due to missing data or tech issues are excluded.

3.3 All Products and Services are delivered electronically via email, WhatsApp, or secure link. You consent to receive digital communications from us.

4. CUSTOMER OBLIGATIONS

You agree to:

  • Provide accurate, up-to-date information.
  • Not share content that violates copyright or applicable laws.
  • Use all Products solely for personal, non-commercial use.

5. PRICING & PAYMENT

All prices are listed in Indian Rupees (INR).
Payments are securely processed through Razorpay or equivalent third-party gateways.
We do not store any payment credentials like card or UPI details.

6. REFUND & REVISION POLICY

6.1 Digital Products: No refunds are available once the product is delivered due to its digital nature.
6.2 Personalized Services:

  • One (1) revision request is permitted within 48 hours of delivery; turnaround time is 3 Working Days.
  • A refund is applicable only if we fail to deliver your Service within 14 Working Days after receiving all necessary information.
    All other sales are final and non-refundable.

7. REPRESENTATIONAL IMAGERY & DISCLAIMERS

  • Any images, testimonials, or visuals shown on the Site or in ads may be illustrative, simulated, or artist-enhanced. Results vary per user.
  • No celebrity or public figure is associated with or endorses Sunodil unless explicitly stated.

8. INTELLECTUAL PROPERTY

All content, including text, graphics, branding, and original documents, remain the intellectual property of Sunodil.

You are granted a personal, non-transferable license. Redistribution, resale, or public sharing is strictly prohibited.

9. PRIVACY & DATA PROTECTION

9.1 All personal data is processed in accordance with the Digital Personal Data Protection Act, 2023.

9.2 Purpose: to fulfill your order, deliver services, and maintain internal customer records.

9.3 Data is securely stored on encrypted cloud servers located in India. Retention: 12 months from your last activity.

9.4 To withdraw consent or request deletion of your data, email us at contactus@sunodil.com. A cancellation before delivery may affect eligibility for refund (see Clause 6).

9.4 To withdraw consent or request deletion of your data, email us at contactus@sunodil.com. A cancellation before delivery may affect eligibility for refund (see Clause 6).

9.5 For grievances, email: contactus@sunodil.com.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, our total liability shall not exceed the amount you paid for the Product or Service. We are not liable for indirect, incidental, or consequential damages.

11. INDEMNITY

You agree to indemnify and hold Sunodil harmless against any claims or damages arising from your misuse of the content or breach of these Terms.

12. GOVERNING LAW & DISPUTE RESOLUTION

12.1 These Terms are governed by the laws of India.

12.2 Consumer disputes fall under the exclusive jurisdiction of courts and consumer fora in your local jurisdiction or where our registered office is located.

12.3 Other disputes shall be resolved first through amicable negotiation, and failing that, binding arbitration under the Arbitration & Conciliation Act, 1996. Seat: [Meerut]; Language: English.

13. FORCE MAJEURE

We are not liable for delays or failures caused by events outside our reasonable control, including natural disasters, network failures, or government restrictions.

14. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full effect.

Contact Us

Sunodil Technologies
[209, A-Block, Meerut – 250001, Uttar Pradesh, India]

📧 Email: contactus@sunodil.com